Shipping policy
1.Order Processing Time
All orders are processed within 1–3 business days (excluding Sundays and public holidays).
Once your order is dispatched, you will receive a confirmation email or SMS with tracking details.
During festive seasons or sale periods, processing times may be slightly extended due to high order volume.
2. Shipping Within India
We offer reliable and secure shipping across India.
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Standard Delivery Time: 3–7 business days
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Remote Area Delivery: 5–10 business days
Delivery timelines may vary depending on your location.
3. International Shipping (If Applicable)
We ship to select international destinations.
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Estimated Delivery Time: 7–15 business days
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Shipping charges are calculated at checkout based on location and weight.
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Customs duties or import taxes (if applicable) must be borne by the customer.
4. Order Tracking
Once your saree is dispatched, you will receive a tracking link via email/SMS.
You can track your shipment in real-time using that link.
If you do not receive tracking details within 3 business days, please contact us.
5. Delays
While we strive to deliver within the estimated timeframe, delays may occur due to:
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Weather conditions
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Courier service issues
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High seasonal demand
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Remote delivery locations
We appreciate your patience in such situations.
6. Incorrect Address
Please ensure that your shipping address is accurate at checkout.
We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
7. Damaged or Lost Packages
If your package arrives damaged or appears tampered with:
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Do not accept the package.
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Contact us immediately with photos and order details.
In case of a lost shipment confirmed by the courier, we will arrange a replacement or refund.
8. Contact Us
For any shipping-related queries, please contact us at:
Email: support@dhanvi.com
Phone: +91-XXXXXXXXXX